How Qualitative Fills in Big Data Blanks

Guest blogger:  Tyrone Takami

Tyrone Takami is a contributing Account Planner at AlixCompany. He’s been working directly with Alix for several months and is a unique thinker. We thought you might enjoy a few thoughts from Tyrone. This post is the first of several.

Hi Planner-Sphere,

I love how the work of brand strategy relies so much on coming to an understanding of people through finding insights. I get such a kick out of discovering what people love, what they fight for- the beliefs, and values that drive behavior. As a deliverable, we call these things consumer insights – above all we’re here to help businesses grow.  But at the end of the day, I still think much of the work we do with consumers boils down to the all too human act of getting to know someone well, and in ways that count.

So, I cringe a little bit in my chair and shrink a few centimeters when we talk about Big Data.  I know it’s vital, I know it’s here to stay, and I know it’s an ally in discovering those seismic shifting insights.  I’ve also heard over and over how it single-handedly built Netflix’s smash-hit stateside remake of House of Cards.  Ok, ok, yes, I do secretly harbor the fear that my job may too get replaced by The Robots. But, there’s been something else to it that I hadn’t been able to put my finger on until I started looking around for industry thinkers that are writing on the subject.

As a brand planner, I’ve been loving Graham Hall’s essay “Putting the Analogue Back into Insight”.  It’s a gem to me because of how Hall sticks up for the value of qualitative research and insight in our current branding age where Big Data is all the rage. What’s more, it speaks so much to a larger trend of a qualitative (qual) renewal-revival in commerce.

For me, it’s not so much a fight against big data it’s more a fight with big dataHear me out on this – it’s kind of like Judo.  It’s like Judo in the sense that this giant hulking convention of big data is brutishly dominant, and as planners we’re leveraging its power towards more nuanced consumer insights. That is, Big Data’s multitudes of measurements become major assets to…

  • Zero in on key areas for consumer inquiry
  • Quickly and rapidly name a multitude of hypothesis
  • Articulate key behavioral ‘snapshot-like’ moments in time

It can help give us with the what, where, and when to look for ‘why’s’ with qualitative methods.  However, what it lacks is all too crucial – the ability to check-in and touch base with people, finding insight and sparking imaginative creative fodder. That is, Big Data data falls short with…

  • Long-term strategic goodness because it is tactically actionable rather than long-term strategically actionable
  • Texture or creative ‘why’ fodder. You can’t probe with quant. You can’t ladder to understand the core motivation.

Qual can fill in the blanks and provide the texture precisely where quant lags.

Hall’s piece continues with this sort of goodness by pointing out an important flaw with marketing strategies that lean too hard on Big Data and quantitative measurement – superficiality; resting too much on numbers limits you to observations rather than insights;  facts about what’s happened rather than actions for what’s next.

When you just rely on quantitative data, you risk missing out on an understanding of the consumer that sparks comprehensive, coherent strategic plans that are focused, proactive, and timely.

You miss the “brand” part of “brand planning”. As Ogilvy articulated it, “the intangible sum of a product’s attributes”.

What do you think?  How have you been helped or hindered with Big Data?  Has qual ever revealed something vital that quant failed to detect?

Thanks for reading,

Tyrone Takami

POSTED BY Alix Morrow AT 1:56 pm

2018 Strategy Salary Report is Here

Behold — the latest and greatest strategist salary report!!

⭐💃 Thank you team Siftly!

POSTED BY Alix Morrow AT 9:10 am

My Dialogue with Dan Carlton of PlannerU is Here!

Had a great conversation yesterday with Dan Carlton, Founder of PlannerU.com. Dan and I discuss all things PlannerU – the who, what, and why.  PlannerU is a great new resource that exists to expand and grow the skill set of Account Planners by making comprehensive education in brand planning a realistic possibility for more students and giving voice to fresh perspectives in strategic thinking. It’s set up as two types of curriculum with courses and tutorials each costing between $10 and $79. Check it out at www.PlannerU.com and take a listen to our recorded Dialogue by clicking on the link below.

**Use discount code “Alix” for 20% off a posted course or tutorial!!**

Dialogue with Dan Carlton
Founding Partner, The PARAGRAPH Project & Founder, PlannerU
Topic:  The who, what, and why of PlannerU
August 28, 2018
30 minutes
Dan Carlton Dialogue (click here)

 

POSTED BY Alix Morrow AT 12:27 pm

Dialogue with Dan Carlton, Founder of PlannerU COMING SOON!

Big Deal Dino

BIG exciting news… Dan Carlton, Founding Partner of The PARAGRAPH Project and Creator of PlannerU has agreed to record a ‘Dialogue’ with me next Tuesday! We’ll be chatting about the who, what, and why of PlannerU. I’ll post the recorded conversation here [see right ‘Dialogues’] at www.alixmorrow.com/dialogues/.

About PlannerU:  “PlannerU exists to expand and grow the skill set of Account Planners by making a comprehensive education in brand planning a realistic possibility for more students and giving voice to fresh perspectives in strategic thinking.” Check it out here:  https://planneru.teachable.com/

POSTED BY Alix Morrow AT 2:46 pm

SIFTLYnow – from Leader to Advocate

So very humbled to have been picked by team Siftly to lead the launch of SIFTLYnow. The six month contract has ended and I’m switching from leader to advocate – top, number one advocate! Founder, Frank Striefler said this about me for LinkedIn:

“I thought it was imperative to bring on a freelance expert in strategy to lead the launch of SIFTLYnow.com, our online platform for freelance strategists, so I contracted Alix to work with me directly for six months. She fit the bill perfectly. With Alix’s hands-on leadership, we beta tested with ease, launched on schedule, very quickly on-boarded over 1,000 strategists, and delighted our first clients. She’s an excellent team lead, conceptual thinker, and ‘soup to nuts’ strategist. I sincerely enjoyed working with Alix and highly recommend you work with her also!”

Thanks again, Frank!

POSTED BY Alix Morrow AT 1:00 pm

We’re live at SIFTLYnow.com!

We are live

 

 

 

 

 

 

 

We’re live! Today! Super exciting. www.siftlynow.com

Is SIFTLYnow.com on your radar? It should be here’s why:

Aside from being the first to focus solely on freelance gig matching for Strategists, SIFTLYnow.com also covers for general and specific roles and skills.

There are 15 total roles, areas of specialization if you will, that Strategists can pick from – each Strategist can self-identify with up to 5. The roles include:  account planners, analysts, brand consultants, communication planners, content strategists, CRM strategist, design strategists, digital strategists, experiential strategists, innovation strategists, PR strategists, research consultants, retail strategists, social strategists, and UX strategists.

Additionally, there are 39 skill categories to pick from including analytics and reporting, brainstorming and ideation, case study development, copy testing, customer journey mapping, go-to market planning, persona development, qualitative research, quantitative research, social listening, UX strategy, and many more!

Check it out at www.siftlynow.com and please reach out if I can answer any questions.

POSTED BY Alix Morrow AT 12:06 pm