Friday, November 19, 2010
Building real community- a checklist
I intend on sharing pieces from John Gerzema’s book Spend Shift once I’ve completely finished it- here’s something that couldn’t wait…
As we continue to define the value of digital connectivity (and really connections in general), we might ought to revisit what real connections look like. John mentions on p85, Douglas Atkin’s community checklist of which I’ve listed the contents below. The chapter also references an excellent article in Forbes from 2/2010 by Douglas on “tips for attracting ecstatic followers who will spread your brand gospel”.
The deeper the connection goes and the more that people understand one another and what values they have or what goal they share; then the closer you get to a true community. Community checklist:
-Does it satisfy a real need? Do its members learn more, have more fun, get more done or get support?
-Does it have a clearly articulated purpose?
-Is it clear about who belongs and who doesn’t?
-Is there interaction between members?
-Are there enduring relationships formed between members that go beyond the original reason for connecting?
-Do they contribute, do they participate, do they work together to achieve the common purpose? Being an audience is not a community.
-Do they feel responsibility for each other and the community at large?
-Are there roles, responsibilities and jobs performed by the membership?
-Is it self-policing? Do people censure or eject unruly or unreasonable members?
-Are there guidelines, rules, or norms of behavior?
POSTED BY Alix Morrow AT 2:49 am
Tuesday, November 2, 2010
Market Researchers & Planners
How does one describe the difference(s) between a market researcher and an account planner? Please find below two visuals giving my POV with context and distinctions:
(enlarge by clicking)
POSTED BY Alix Morrow AT 7:42 am
Monday, November 1, 2010
Jay Chiat Strategy Festival, 10/11 – 10/13
Didn’t get to go?
Click here for the presentations and what-not.
POSTED BY Alix Morrow AT 8:23 am
Wednesday, October 27, 2010
Reflective or Perspective
Language and visual thought organizers are a thing of mine. I tend to create ’em and then put them in my back pocket. For example, I’ve pulled out a “me, my, why” construct (below) before when considering human motivations and depth of involvement.

me (self), my (community), why (altruism)
Recently, I’ve pocketed “reflective or perspective”. I think this was borne from a trip to San Diego where my best friend and I attended a lecture one Sunday. Part of the lecturer’s spiel was that if you find yourself at conflict, that conflict is reflective of the value existing in you. I think this is off; rather, I think it’s one side of a mountain. You might also have absolutely no correlation with the conflict because you are of a different perspective. That, instead of a reflection, it’s about having a different perspective. Typing this now, I think I’ve simply extended on “me, my and why”- ‘reflective’ lands in the ‘my’ space and ‘perspective’ lands in the ‘why’. Back to the back pocket for now…
POSTED BY Alix Morrow AT 7:39 am
Tuesday, October 26, 2010
Walmart and Price and CrowdSaver
Walmart and price and CrowdSaver
I teach two classes, Strategic Messaging and Market Research, through a local nonprofit called
BiGAUSTIN. Attendees are budding entrepreneurs and/or recent start-ups. Yesterday, during Strategic Messaging, the topic of differentiating towards price came up. I love this topic! Why? Because Walmart makes the perfect example for what being about price is all about. As a conversation starter, I like to use a “when you think of Walmart what comes to mind” exercise (quick! no need to put time or much thought in here.) Then, we continue by contrasting those things mentioned against category attributes. And lastly, we might do the same exercise for another brand like Kmart or Target.

This morning I
read about Walmart and CrowdSaver- their new social promotional cost-savings platform . The workings are somewhat similar to Groupon, which asks consumers, collectively to show interest in a particular sale or coupon to unlock a deal. With CrowdSaver, Walmart posts a sale price on its Facebook page. Consumers reap the sale if and only if enough Facebook users have Liked the post. The first deal was posted on Monday and it read,
“Introducing CrowdSaver: Putting you in charge of lower prices. If the deal gets enough Likes, the price drops for everyone. Our first deal is the Element 42″ Plasma TV with Wall Mount. Get it for $398 instead of $488. Only fans get to vote, so rally your friends to Like it too!”
This particular sale was actualized after it received 5,000 Likes, however Walmart’s Facebook page says the “threshold of required votes may vary for each CrowdSaver item.” Consumers can take advantage of the sale (Element 42″ Plasma) starting Friday morning.
Wanda Young, Walmart’s senior director of digital strategy says of the platform, “Our idea is to bring savings to everyone. Once it goes live, it will be there and at that price. It’s not any kind of promotional gimmick; it’s there for anyone to take advantage.”
Walmart is (again) about price and 1,928,146 people Like it.
POSTED BY Alix Morrow AT 7:38 am
Wednesday, October 20, 2010
Spend Shift is Here …
I picked up my copy at the bookstore on Monday and am now (really) reading it.
Yesterday, I received the following email from John and I thought I would share:
I’m very pleased to announce the release of my latest book, Spend Shift: How The Post-Crisis Values Revolution is Changing The Way We Buy, Sell and Live.
Along with my partner Michael D’Antonio, a Pulitzer Prize-winning journalist, we spent the last two years gathering data, and traveling through Red and Blue states to understand how the Great Recession has affected people’s lives. Americans are not defeated by the downturn but instead are proudly returning to bedrock American virtues—thrift, faith, self-reliance, community, hard work and more—in order to build new lives of purpose and connection.
People still buy, but they’ve shifted from mindless to mindful consumption. And their every purchase is less about materialism and more about voting for their values with their dollars. The result is the first on-the-ground report from the quiet revolution of values that is remaking the American economy and reshaping the global marketplace.
I hope you can support Spend Shift and spread the work through your social networks.
READ: the Interview in Inc. Magazine
WATCH: the authors video-podcast discussion
BUY: Spend Shift on Amazon
All the best,
John
POSTED BY Alix Morrow AT 7:35 am